As mentioned we were surprised by the sudden influx in demand for the 200mm MakerBeamXL black anodised. Last Thursday April 9 we were sold out. New stock would come in June. A long wait. So we decided to have some beams cut at a different facility nearby and buy our own machinery for cutting and tapping. Normally our beams are cut and packed somewhere else. We thought we would be able to cater our customers and as a bonus we would finally be able to offer customers custom cut lengths at the end of this Voron ride.
A few days on and now we can say we underestimated the whole process and we are sorry to say that there are customers who are the unfortunate witnesses of our learning curve.
A few customers have come forward showing us beams that are not up to par and should not have been shipped. They will receive (a) new set(s) of beams.
Our office will be closed on the following weekdays :
Monday April 27 (King's day), Tuesday May 5 (Liberation Day), Thursday May 21 (Ascension day) and on Monday June 1 (Whit Monday).
We were surprised by the sudden influx in demand for the 200mm MakerBeamXL black anodised. Last Thursday April 9 we were sold out. We now have new stock in.
We were surprised by the sudden influx in demand for the 200mm MakerBeamXL black anodised. Last Thursday we were out of stock. We expect new stock in early June 2020 and that is a long wait, a bit too long.
Our office will be closed on Friday April 10 and on Easter Monday April 13, 2020. We will be happy to ship your orders again on Tuesday April 14, 2020. Stay safe!
